One of the Most Stressful Nights In a Long Time

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At 8:00 PM EST yesterday, FixUpMyPic’s uploading system underwent a serious overhaul. At that time, the upload page was temporarily parked, and our wonderful coding team started on the updates. Immediately, things started to go downhill.

You see, the moment our upload page went down, we received a ton of email asking when we will be back up and complaining about other sorts of mayhem. We apologized initially, but promised that we would only be down for a mere 30 minutes. This “30 minutes” actually turned out to be about 4 hours, and we are quite sure that some of the several thousand visits we had from that first point was not too happy.

The word “Beta” is on the logo for a reason – we know we are going to have bugs and weird issues on the site, and everyone should realize that we aren’t perfect…yet. When we removed that beta tag, then, we will indeed be perfect – or we highly hope so.

Anyway, right when we came back live, we started to receive new pics from users, and we know a majority of you waited patiently and are just as happy as us to see the site fully functional again. So thank you everyone, except for the few wrongdoers, for your kind patience and words about the new system.

So what is the new system exactly? Well we can sum it up in two words: Easy Upload. Instead of users having to type in what they want done to their pics, they can now select from a pre-set list of effects and filters to be applied to their pics. We selected the most popular and highly rated effects since our launch, and included them in the list. We will continue to add to it as time goes by, but for now a majority of our users will be happy. You can still use our original and advanced uploader to ask for more complex things such as different colored eyes or blemish reduction, and the fact that a human will work on the pics either way is what makes FixUpMyPic stand tall amongst the rest.

This not only cuts time for you, but cuts time for us as well, as our staff already has the easy uploader effects in place – they just have to apply them when they get the request. Individual care will still go into each and every pic, but for the quality of both you and our time, we highly recommend the easy uploader.

So through the long time and taunts from some of our users, this night was a pretty bad one, however, we did get all of our updates set in stone. We know that the easy uploader isn’t the prettiest right now, but it’s functional, and we hope you enjoy it. Thanks for everyone’s support and such a positive response, and thank you especially to our very talented coding team – we will keep treating you and your pics well.

FixUpMyPic, Fix Pics, Updates, Night, Beta, Projects, Site News, PHP


Automation & FixUpMyPic Updates

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We have received over 500 unique pictures over the last couple of days on FixUpMyPic, and we are extremely honored to have such a turn out; especially this early in the site’s age. Some of them unfortunately couldn’t be returned due to extremely low quality or resolution, but over 90% have been fixed and uploaded into the gallery. We hadn’t expected this many photos so fast, but since we did, the coding team is now rapidly working on a few updates. This information won’t go on the F.U.M.P blog because it may encourage users to wait. When the update is applied, it will happen immediately, and the user will be able to use all the new features.

We have created a PHP based system that will almost automatically fix the user’s pic and give it back to them. A human will still glance at it to make sure it is appropriate, but the turnaround time will be less than an hour. The user will upload a pic, select which effect, colorization, or frame they want, (or a combination of any of them,) and within an hour they will receive their fixed pic.

Though the majority of our users will use this new system, there will still be the option to upload it directly to one of our professionals. It will be the exact same way as it is now. Upload a pic, describe how you want it, and within the normal 24 hour period it will be sent to them. However, the first option will be more appealing, as it is extremely faster and will have almost every option one would want.

This is the first major update to the site, and as always in a beta, there will be more to come. We hope the users enjoy the FixUp option that we are now giving them, and we look forward to the process being faster and more efficient to everyone. This update will be applied within the week, and I’ll update this post when it happens.

FixUpMyPic, FUMP, F.U.M.P, Beta, Patch, Photoshop, Update, Projects, News, PHP